Telehealth Visits
Guardian Primary Care offers both in-person and telehealth appointments. When a visit does not need an exam room, you can see your provider from home, from work, or from anywhere in Southeast Missouri.
How Telehealth Works
Schedule Your Visit
Call our office at (573) 200-6143 to book a telehealth appointment. Existing patients can also self-schedule through the Patient Ally portal.
Connect with Your Provider
Our office sends you what you need to join. If anything does not work on the day, call us and we will help you get connected.
Leave with a Plan
You get the same attention you would get in the office: a clear plan, prescriptions when appropriate, and a follow-up if one is needed.
Good Fit for Telehealth
- Follow-up visits for ongoing conditions
- Medication management and refill reviews
- Minor illness visits
- Mental health and wellness check-ins
- Nutrition and lifestyle counseling
- Reviewing lab and test results together
- Dementia care consultations and caregiver support
Better Done in Person
- Physical examinations and in-office procedures
- School, sports, and employment physicals
- Laboratory blood draws and specimen collection
- Women's wellness annual exams
- Immunizations and vaccines
- Anything that needs to be examined, touched, or listened to
- Most first visits for a new patient
Not sure which kind of visit you need? Call us and describe what is going on. We will tell you honestly whether it can be handled virtually or whether you should come in.
Why Patients Choose a Virtual Visit
No Drive Required
Helpful if you live out toward Jackson, Scott City, Perryville, Sikeston, or Chaffee, or if getting to an appointment is hard for you.
Easier to Fit In
A virtual follow-up takes a slice out of your day instead of a whole afternoon, so care is less likely to get postponed.
Private and Protected
Your health information is handled under the same HIPAA protections as an office visit, and you can talk from your own space instead of a waiting room.
Same Provider, Same Chart
You see the provider who already knows your history. Your visit goes in the same chart as your in-person care, so nothing gets lost between visits.
Insurance or Direct Care
We are in-network with most major commercial insurances, Medicare and Medicaid. Telehealth is also included for Guardian Direct Care members. Ask our office how your visit will be billed.
We Will Tell You If It Is Not Enough
If your provider decides your concern needs an exam, labs, or a specialist, we say so and get you scheduled instead of stretching a video visit past what it can do.
What You Need for Your Telehealth Visit
A Device with a Camera
A smartphone, tablet, laptop, or desktop computer with a working camera and microphone. A phone is perfectly fine.
An Internet Connection
Home Wi-Fi or cellular data both work. If your connection drops during the visit, your provider can finish the conversation by phone.
A Quiet, Private Space
Somewhere you can speak freely without being overheard or interrupted. A parked car counts.
Your Medications and Questions
Have your current medication list within reach, along with any home readings such as blood pressure or blood sugar, and write down the questions you do not want to forget.
Before your appointment: check that your camera and microphone work, sit somewhere well lit, and join a few minutes early. If you run into trouble, call us at (573) 200-6143 and we will sort it out.
Ready to Schedule?
Book a telehealth visit or an in-person appointment at our Cape Girardeau office, whichever suits you. Visits are by appointment.